Jakarta, 18 December 2020 – PT Bank Central Asia Tbk (BCA) always provides the best services in catering to customer’s banking needs. Throughout the holiday season of Christmas 2020 and New Year 2021, BCA will suspend branch office operations from 24 - 25 December 2020 and 31 December until 1 January 2021. As for weekend banking will not be available on 26 – 27 December 2020 and 2-3 January 2021.
However, customers can still perform a safe and convenient #BankingFromHome through BCA digital services, such as BCA mobile or KlikBCA. For customers who wish to make a deposit, simply use BCA Cash-Withdrawal ATM, available 24/7. To anticipate the needs of cash via ATM during the holiday season, BCA has prepared Rp30.5 trillion.
“End of Year Holiday Season 2020 this time is different from the previous years as we are still facing the Covid-19 pandemic. However, BCA as part of the national banking is committed to providing optimal banking services to customers in Indonesia through the #BankingFromHome services. Customers can now perform any transaction with ease, including through the BCA mobile app that has been updated with lifestyle features,” said Jahja Setiaatmadja, President Director of BCA.
Jahja added that BCA’s commitment to prioritizing transaction security as the top priority, including during holiday season. There are a number of tips for customers who perform banking transactions using BCA digital services.
Here are tips for safe transactions that #HaveBeenMadeSimple from BCA:
- Never share your PIN and password with anyone, including close relatives for any reason.
- Do not give your One Time Password (OTP) and CVV (Card Verification Value) to anyone and do not trust any OTP codes obtained from untrusted sources.
- Reset your PIN and password with unique combinations periodically to prevent unauthorized access.
- Should you find any unauthorized transaction or irregularities, please report to HaloBCA.
If you need to open a new savings account or block your existing account during this holiday season, simply go to BCA mobile app. You can also pay your bills using BCA mobile.
Furthermore, the end of year holiday amid the ongoing Covid-19 pandemic has prompted society to maintain physical distancing and avoid physical contact. “BCA understands the needs of its customers for #BankingFromHome. For this reason, as of August 1st, 2020, BCA’s daily limit for internet banking transfer using KlikBCA Individu was increased to Rp250 million per day per user-ID, from previously Rp100 million per day. This change applies to transfers between BCA accounts and interbank transfers,” added Jahja.
Besides BCA’s digital banking feature, Halo BCA is also ready to serve customers 24/7 via phone call at 1500888 or type #halobca through Whatsapp at 0811 1500 998, and Halo BCA Chat on www.bca.co.id or mention us at Twitter account @HaloBCA.
“On this occasion, the entire Board of Commissioners, Directors and Employees of PT Bank Central Asia Tbk. would like to say Merry Christmas 2020 and Happy New Year 2021. May the new year bring success to us all. Stay compliant with the health protocols throughout the end of year holiday season. Stay safe, stay healthy, and happy holiday,” concluded Jahja.
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About PT Bank Central Asia Tbk (as of 30th September 2020)
BCA is one of the leading commercial banks in Indonesia with the core business of transaction banking. BCA also offers a full range of financial services in consumer, SME, commercial and corporate segments. As of September 2020, BCA has the privilege of serving 23.0 million customer accounts, processing around 33 million of daily transactions through a network of 1,249 branches; 17,415 ATMs as well as the 24-hour internet & mobile banking systems; supported by 24/7 Halo BCA contact center. BCA’s presence is complemented by a number of subsidiaries focusing on vehicle financing, sharia banking, securities, general and life insurance, digital bank, remittance as well as venture capital business. BCA is committed to building lasting relationship with customers, putting people first, and making positive impact on society at large. With more than 24,000 employees, BCA's vision is to be the bank of choice and a major pillar of the Indonesia economy.
PT BANK CENTRAL ASIA TBK
Corporate Secretariat Division – Corporate Communication Sub Division
Public Relations Bureau
Address : Jl. MH Thamrin No. 1
BCA Grand Indonesia Lt. 20
Jakarta Pusat
Phone : (021) 2358-8000
Fax : (021) 2358-8300
E-mail : humas@bca.co.id
