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For BCA, sustainability is a part of the bank’s commitment to create a better future for all stakeholders. BCA’s efforts to achieve it are through implementation of Sustainable Finance and support for Sustainable Development Goals (SDGs). To achieve sustainability value that aligns with SDGs, BCA manages ESG aspects, increases engagement and customer value, and implements good corporate governance.
BCA also continues to maximize its efforts to support the Sustainable Development Goals while continuing to provide support for the other 7 Sustainable Development Goals (SDGs).
BCA also continues to maximize its efforts to support the Sustainable Development Goals while continuing to provide support for the other 7 Sustainable Development Goals (SDGs).
Sustainability Highlight 2024
Economical Aspect
Trillion (↑12.5% YoY)
Total Sustainable Financing Portfolio
Trillion (↑13.6% YoY)
Green Financing
Trillion (↑11.9% YoY)
Total Micro, Small, Medium Enterprises (MSMEs) Financing
Billion (↑30.9% YoY)
Total People’s Business Loans (KUR) Disbursement
Trillion (↑9.9% YoY)
Operational Income
Trillion (↑12.7% YoY)
Net Profit
Environmental Aspect
Carbon Emission Generated (Scope 1, 2, dan 3)
(+39.6% YoY)
Estimated Carbon Emission Reduction
Waste Management & Recycling Initiative
Planted during 2024
(↓10% YoY) (efficient category)
Electricity Consumption Intensity
Social Aspect
Composition of Female Managers from Total Managers
Customer Engagement Index (scale 5)
Branch Service Quality Index/BSQ (scale 5)
of Financial Literacy Education
Customer Complaints Settlement Rate
billion
Social Responsibility Activity Fund Realization
Sustainability Governance
BCA's sustainability strategy is in line with Sustainable Finance practices and is integrated with the corporate strategy. BCA's sustainability strategy emphasizes on:
The implementation and management of sustainability aspects is part of the responsibility of all work units and is overseen by the Board of Commissioners and the Board of Directors. To ensure sustainability governance implementation, and oversee the implementation of Sustainable Finance, BCA has a specific work unit which is the Environment Sustainability Governance (ESG) Sub-Division. BCA Sustainability performance is delivered periodically to Corporate Planning & Finance Director and President Director.
To support ESG implementation that is in line with the OJK roadmap, BCA has established Key Performance Indicators (KPI) related to sustainability in work units, including shared KPIs for all levels of the Board of Directors.
