Lampung, 6 April 2020 – In order to provide ease and comfort to customers, PT Bank Central Asia Tbk (BCA) relocated Main Branch Office (KCU) Metro. The new office of KCU Metro is still at Metro area, at Jl. Jendral Sudirman No. 106.
KCU Metro officially operates in its new office building as of 6 April 2020. The inauguration ceremony of the new office was marked by cutting ribbon, which was performed by Head of KCU BCA Metro Peter Soeryadi, at Metro, Monday (06/04). Also attending the ceremony was the Head of Branch Operations of KCU BCA Metro Enchen Lim, Head of Branch Business Development of KCU BCA Metro Royani Karundeng and the entire management of BCA.
Peter Soeryadi said, the relocation aims to maximize services to BCA loyal customers. On the other hand, BCA stays up to date by presenting various banking solutions through digital features, which can be easily accessed through smartphones. This transformation has been well received by BCA loyal customers. Until the end of December 2019, about 98% of the transactions at BCA were made via mobile, internet and ATM payments. Of around 74% of these transactions were mobile and internet transactions, followed by ATM transaction at around 24%.
BCA wants to always be by your side, although the number of digital transactions continues to soar, our branch offices remains open to fulfil customer needs. We still have a lot of customers coming to our branches every day to make banking transactions or to simply look for information regarding banking services. This proves that branches remain essential for customers.
“We hope that the relocation of KCU BCA Metro may provide excellent comfort, ease and security for the customers. We are happy to serve customers in branch office directly, creating a warm and welcoming atmosphere. BCA also wishes to support the creation of positive economic growth in the region,” said Peter.
KCU Metro adds to the 1,246 BCA branch offices scattered all across Indonesia, 17,688 ATMs as well as transactions made over the 24-hr internet and mobile banking systems. BCA’s direct and digital banking services go hand in hand to provide customer satisfaction.
BCA Reloctes KCU Metro – Head of KCU Metro Tjie Peter Soeryadi (center) with Head of Branch Operations of BCA KCU Metro Enchen Lim (right), Head of Branch Business Development of BCA KCU Metro Royani Karundeng (left) cut the tumpeng marking the inauguration of the new BCA KCU Metro office relocation in Lampung, some time ago. BCA relocated KCU Metro in order to provide comfort, ease and security for customers. KCU Metro adds to the 1,246 BCA branch offices scattered all across Indonesia, 17,688 ATMs as well as transactions made over the 24-hr internet and mobile banking systems.
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About PT Bank Central Asia Tbk (as of 31st December 2019)
BCA is one of the leading commercial banks in Indonesia with a core focus on transaction banking and providing loan facilities and solutions to the corporate, commercial and SME and consumer segment. At the end of December 2019, BCA had the privilege of serving nearly 22 million accounts, processing millions of transactions daily through 1,256 branches, 17,928 ATMs as well as the 24-hour internet and mobile banking systems
PT BANK CENTRAL ASIA TBK
Corporate Secretary
Divisi Sekretariat & Komunikasi Perusahaan
Public Relations
For more information, please contact:
Address : Jl. MH Thamrin No. 1
BCA Grand Indonesia Lt. 20
Jakarta Pusat
Telephone : (021) 2358-8000
Fax : (021) 2358-8300
E-mail : humas@bca.co.id
