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Halo BCA 1500888

Banking information and solution

Download Halo BCA

Why Halo BCA?

24/7

Halo BCA always ready to assist anytime everyday 24/7

Many Ways to Contact

Contact Halo BCA easily through various platforms, from telephone, chat, email, WhatsApp to social media

Extensive Service

Get various assistance services and products such as information about BCA, application requests, suggestions giving and complaints

Easier to connect via the haloBCA app

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About Important Information Fees & Limits Get the Service haloBCA App

Halo BCA

Halo BCA provides access to banking product assistance and services for BCA customers and non customers at any time.

Benefits

Bilingual
Available in Bahasa Indonesia and English
Toll Free Overcomes Obstacles
Get toll-free banking assistance, even from overseas with haloBCA app. Easier & more convenient
BCA ID
Login to haloBCA app using the same BCA ID used to login to your myBCA app
Anti-Fraud
haloBCA app ensures you connected to Halo BCA official channels/accounts. For more detail on BCA’s official social media accounts
Click here
Multiple Platforms
Discover the ease of contacting Halo BCA through various platforms, from phone, chat, email and X using the app
24/7
Ready to help with banking problems, 24 hours for 7 days
Product & promo information
Find out all information related to products & updated promos from BCA

Important Information

Please make sure to always contact the official Halo BCA service to avoid the misuse from irresponsible parties


haloBCA App

haloBCA app is a mobile application that can be used to contact various channels owned by Halo BCA, which are Call, Chat, Email, and Twitter.

BCA ID on haloBCA App

For more information about BCA ID, read here

Phone

Contact the official Halo BCA number at 1500888 and select service as needed.

WhatsApp

Contact the verified account at 08111500998 and type #HaloBCA to start chatting with Customer Service here.

BCA website

Through the widget available on bca.co.id website. Please check terms and conditions here.

Social Media

Follow and contact verified BCA social media accounts.

Official Halo BCA Numbers

1500888
Banking, Credit Card, KPR/KKB/Personal Loan, Investor Data Registration, BCA Syariah, BCA Insurance, BCA Life, Paylater, EDC application request, BCA Sekuritas

 

1500222
BCA Prioritas

 

1500998
Halo BCA Bisnis

 

1500788
Merchant Solution

Halo BCA Customer Services

  • Regular BCA Banking customers
  • Regular BCA Credit Card customers
  • BCA Consumer Loan customers
  • BCA Syariah customers
  • AIA customers
  • BCA Life customers
  • Personal Loan customers
  • EDC Campaign customers
  • BCA Prioritas customers
  • BCA Solitaire customers
  • Non-BCA customers
  • BCA Branch Offices (info)
  • BCA Insurance customers
  • Business customer who uses KlikBCA Bisnis
  • BCA Digital customers

Service Types

Halo BCA service is directly handled by Customer Service and also supported by an answering machine assistance

Complaint Mechanism via Halo BCA

  1. Contact Halo BCA at 1500 888
  2. Customer data will be verified
  3. The complaint will be addressed directly. If the customer's complaint has not been resolved by Halo BCA, the customer will be provided with a complaint number for further processing.*)

*) Will be handled according to the SLA for customer complaint categories.

Note:

Complaints via social media are only for certain complaints.

Risk Information Halo BCA Mobile App

  • There is a risk of data misuse if the Transaction Password and/or PIN is known by someone other than the customer.
  • If there is a system disruption at BCA, the Halo BCA Mobile Application service will be temporarily inaccessible to customers.

Halo BCA Mobile Application Requirements and Procedures

  • Have downloaded the Halo BCA Mobile Application through the Play Store or App Store.
  • Have agreed to the Terms & Conditions of the applicable application.
  • Registered users who already have or have registered BCA ID through various BCA ID e-channels can use the application by logging in using BCA ID and BCA ID Password.
  • Customers can register or log in as a Guest to use the application.
  • Customers who can register are customers who have an active e-banking account number and mobile number.

Additional information on Halo BCA Mobile App

  • Secure the Halo BCA Mobile Application using a password and Transaction PIN.
  • Closing access to the application can be done by deleting the BCA ID (for customers who have registered) and can delete the application from the mobile phone.
  • The Bank reserves the right to change the benefits, costs, risks, and terms and conditions of this product and/or service which will be notified by BCA in any form and through any means in accordance with applicable regulations. The notification will be informed at the latest 30 working days before the effective date of the changes.
  • Other information regarding costs, benefits, and risks can be accessed through BCA's official website bca.co.id.

Fees & Limits

Halo BCA Access Fee

haloBCA app

Free

Telephone

IDR220/minute

Mobile phone

According to provider tariff

Social media platform (WebChat, Whatsapp, e-mail, x)

Free

Fees related to Halo BCA Mobile Application

Credit charges for SMS Provisioning when the customer registers and activates BCA ID, First Time Login, User selects the login method "Login with another BCA ID" and Reset Password on the Halo BCA Mobile Application, in accordance with the applicable fee provisions of each provider.

Get the Service 

haloBCA app
Download the haloBCA application for easy access to overcome banking problems with various platform options; toll-free telephone, chat, e-mail or X (Twitter)
Download here
Halo BCA
Contact Halo BCA via telephone 1500888
Whatsapp
Contact Halo BCA via WhatsApp 08111500998
WebChat
Contact Halo BCA via webchat bca.co.id
e-mail
Contact Halo BCA via e-mail halobca@bca.co.id
X (Twitter)
Mention @HaloBCA to get assistance on X

Current features in the haloBCA app :

Call
Users can contact Halo BCA by telephone using the internet (VoIP Call)
Chat
Users can contact Halo BCA via Bank BCA WhatsApp business account or Chat
Email
Users can contact Halo BCA via email. Users will be directed to the official Halo BCA email account (halobca@bca.co.id)
Twitter
Users can contact Halo BCA via Twitter. Users will be directed to the official Halo BCA account (@HaloBCA)
Updating Data
Customers can update their data more conveniently, comfortably, easily, and safely to increase security and comfort in transactions.

The Uses and Benefits of haloBCA Application

  1. Provide an alternative channel for customers to contact Halo BCA with VoIP Call facility, which is using internet quotas that are cheaper, easier and safer.
  2. VoIP Call facility also makes it easier for customers from abroad to contact Halo BCA. Other features can also be used by customers who are overseas.
  3. Uniting Halo BCA service channels, which are Call, Social Media (Twitter), WhatsApp Bank BCA, Chat, and Email in one mobile application.

Terms and Conditions of Halo BCA Mobile Application

Download PDF
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Download halo BCA

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Your banking virtual assistant

Vira

Dedicated for your convenience

myBCA
;

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