Do you want to access banking information and services through chat? You can
do that with Virtual Assistant Chat Banking BCA (VIRA) on the Official
WhatsApp of Bank BCA.
VIRA is a virtual assistant that provides information and promos available
at BCA through chat facilities. You can use this service by initiating a
chat sent to BCA’s official WhatsApp account at
08111500998 (make sure the account has a blue badge next to
its number).
Features that you can access on the VIRA service on the Official WhatsApp of
Bank include promo information, information on
the location of the nearest BCA branches and ATMs,
credit card applications,
Frequently Asked Questions (FAQ),
Insurance Purchases, and
chat with Halo BCA Customer Service (CS).
How to Access VIRA on Bank BCA WhatsApp Account
- Open WhatsApp
-
Android: Select
, then select ‘Chat Baru/New Chat’, then select
'Bisnis/Business' located under ‘Temukan/Discover’
iOS: Select ‘Chat’, then select ‘Chat
Baru/New Chat’, then select 'Bisnis/Business'
located under ‘Temukan/Discover’
- Type in ‘Bank BCA’
-
Once you’ve found the Bank BCA WhatsApp account (with
a blue badge next to its number), send a message to
start a conversation with VIRA.
Other ways to access VIRA on WhatsApp:
-
Access the official Bank BCA WhatsApp number
08111500998 and make sure it has a blue badge next
to the number upon opening the Bank BCA profile on WhatsApp.
- Send a message to start a conversation with VIRA.
Through VIRA on BCA WhatsApp Account, you can access banking information or
services such as:
- Start a chat on Bank BCA WhatsApp Account
-
Select ‘Menu Awal’, then select
‘Promo’
-
Select ‘Lihat Kategori Promo’, then select the
category you want
-
Select one of the merchant promos you want, and then the information
on the promo will appear
-
Select ‘Selengkapnya’ for details on the promo page
Information on BCA Branch and ATM Locations
BCA Branch Location:
- Start a chat on Bank BCA WhatsApp Account
-
Select ‘Menu Awal’, then select
‘Informasi’
-
Select ‘Lokasi Cabang’, then select the preferred
type of BCA branch
-
Share your location information with VIRA by clicking the
‘Send location’ button and then select ‘Send Your Current Location’
-
VIRA will inform you about the nearest BCA branch to your location.
ATM BCA Location:
- Start a chat on Bank BCA WhatsApp Account
-
Select ‘Menu Awal’, then select
‘Informasi’
- Select ‘Lokasi ATM’
-
ATM BCA locations can be seen on the bca.co.id page provided by VIRA
You can also apply for a credit card online through VIRA on the Bank
BCA WhatsApp account. Simply follow these steps:
- Start a chat on the Bank BCA WhatsApp account
- Select the ‘Pengajuan Kartu Kredit’ menu
- Click the ‘Pengajuan Kartu Kredit’ button
-
You will be directed to the online credit card application form web
page
-
Follow the next steps to apply for a credit card until the end
- Start a chat on the Bank BCA WhatsApp account
- Select the ‘Pembelian Asuransi’ menu
- Click the ‘Kenali MyGuard’ button
-
Select ‘Keunggulan Produk’, ‘Manfaat dan Biaya’
or ‘Disclaimer’ to find out more information about
MyGuard insurance
-
A prompt explanation of the information you want to know will appear
-
After learning the information related to insurance products, you
can make a purchase by selecting the ‘Beli Asuransi’ menu on the ‘Kenali MyGuard’ menu
-
You will be directed to the BCA Life MyGuard insurance partner’s
webpage to purchase insurance
Frequently Asked Questions (FAQ)
The Frequently Asked Questions (FAQ) feature shows a
list of frequently asked questions and answers related to BCA services
and products. This will help you find answers and solutions to your
problems or questions faster. Here’s how you can do it:
- Start a chat on the Bank BCA WhatsApp account
- Select the ‘FAQ’ menu
- The FAQ category will appear
- Select the category and topic that suits your needs
- Information on the selected topic will appear
Halo BCA Customer Service Chat
In the Chat CS Halo BCA feature, you can connect with
a Halo BCA agent or Customer Service Officer via chat. You can ask
information about non-financial BCA products and services. To use the
Chat CS Halo BCA feature, please follow these steps:
- Start a chat on the Bank BCA WhatsApp account
- Select the ‘Chat CS Halo BCA’ menu
-
You will be added to the queue to speak with the Halo BCA agent
-
Once connected, you can ask for information about BCA products and
services to the Halo BCA CSO
The VIRA service is designed to be the most reliable friend for your banking
information needs. By chatting, Goodfriends can obtain banking information
anytime and anywhere. Be sure to always connect with the official Bank BCA
WhatsApp account at 08111500998 with a blue badge!
Share this useful information with your friends!
