Have you ever heard about a bank customer scammed by a fake call center? This fraud model uses an application that let fraudsters create fake Caller IDs. What can we do about it?
Check out these tips to prevent any fraud from happening to you:
- If you received a call from someone claiming to be from BCA call center, make sure that the number shown in the caller ID is 1500888. That is the official number of BCA Call Center. If the number is different, even though it looks identical but uses a different initial number, like (+1622 1500888), (+621 1500888), it is a fraud.
- In this type of fraud, the caller uses a Caller ID similar to PT Bank Central Asia Tbk. (BCA) official call center, such as +16211500888 or +6211500888, and then ask for your confidential personal data using data updates as a reason. This data can be abused, such as for online shopping, and taking money from your account.
- Do not get tricked. BCA never requests your confidential personal data for any reason. Never give your personal data to anyone: Personal Identification Number (PIN), One Time Password (OTP), Password, KeyBCA Response, Card Verification Code (CVC), or Card Verification Value (CVV), namely the last 3-digit number on the back of credit card.
- When in doubt, please reach out to Halo BCA via one of our channels: call 1500888, email to halobca@bca.co.id, @halobca on Twitter, or our webchat at www.bca.co.id.
