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KPR BCA Information Services

KPR BCA Information Services

KPR BCA Information Services KPR BCA Services Application Form List of Insurance Providers Procedure for Acquiring Compensated Documents

KPR BCA Information Services

Thank you for choosing KPR BCA as your mortgage loan provider. Information regarding KPR BCA can be accessed through our information services via BCA Internet Banking, BCA mobile, myBCA, Halo BCA, BCA Branch Offices, or KPR BCA Service Offices.

This service information is applicable to the Jabodetabek region only.

Internet Banking

Log in to www.klikbca.com and select the Consumer Credit Information menu. The information available includes:

Loan Details

  • Account number
  • Loan number
  • Loan Type
  • Open Date
  • Due Date
  • Term Of Loan
  • Interest Rate
  • Next Interest Rate Change Date
  • Currency
  • Original Principal
  • Oustanding Principa
  • Remaining Term

Loan Payment History/Installment Schedule (last 6 months):

  • Installment Date
  • Payment Date
  • Total Installment Paid
  • Principal Installment
  • Interest Installment
  • Oustanding Principal

The installment table show the outstanding principle as of December 31 of the previous year where it can be used as appendix to the Annual Tax Report.

BCA mobile

The BCA Mobile application is available on the Google Play Store or the App Store. After register and log in, select m-bca, then m-Info menu, and check consumer credit option, click on Loan Inquiry.

The information available includes:

  • account number
  • Loan Type
  • Limit
  • Realization Date
  • Installment
  • Installment Date
  • Amount Due (Exclude Other Fees)
  • Loan Interest

myBCA

You can download myBCA application from the Google Play Store or the App Store. Then Select the Consumer Credit option.

You can get the information regarding all your BCA mortgage loan*. The information available includes:

  • account number
  • Inquiry Date
  • Limit
  • Realization Date of Main Loan
  • Remaining Period
  • Maturity Date
  • Installment Installment Date
  • Amount Due (Exclude Other Fees)
  • Autodebit Account No.
  • Remaining Principal
  • Loan Interest

* : all BCA mortgage loans registered under the debtor's name in a single CIS (Customer Identification System). 

Halo BCA

Customers may reach us through the following channels: Halo BCA 1500888 Email: halobca@bca.co.id WhatsApp: +628111500998 www.bca.co.id/halobca

The information available includes:

  • Pay off Loan 
  • Interest Rate Change 
  • Request for Installment Table for current loan 
  • Rental Permits Application 
  • Renovation Permits Application 
  • Shorten the loan term for current loan (addendum) 
  • Request for Change the Installment Date 
  • Request for Documents/Copy Life Insurance Policy or Loss Insurance Policy 
  • Outstanding Mortgage
  • Registration for internet banking services (KlikBCA) 
  • Schedule for retrieve payoff documents

BCA Branch Office /BCA Mortgage Services Office

Please visit the nearest BCA Branch Office or visit the KPR BCA Service Office listed below on weekdays, Monday through Friday, from 08:30 to 15:00 local time:

No.

Location

Address

1

Jabodetabek

Due to the renovation of Wisma BCA Pondok Indah, the BCA Loan Service has been temporarily relocated to

Lt. 12A Wisma BCA Foresta

Jl. BSD Raya Utama, Lengkong Kulon, Pagedangan, Tangerang Regency, Banten 15331.

2

Surabaya

BCA KCU GALAXY Lt. 2

Kantor Kredit Konsumer Surabaya

Jl. Dr. Ir. H. Soekarno 37-39 Surabaya, Jawa Timur 60117

3

Bandung

BCA KCU Soekarno Hatta Lt. 4

Kantor Kredit Konsumer Bandung

Jl. Soekarno Hatta No. 240 Kota Bandung, Jawa Barat 40235

4

Bali

BCA KCU Kuta Lt. 3

Kantor Fungsional Kredit Konsumer Bali

Jl. Sunset Road No. 88 B, Kuta, Badung, Bali 80361

5

Semarang

BCA KCU SEMARANG

Kantor Fungsional Kredit Konsumer Semarang

Jl. Pemuda No.90-92, Kota Semarang, Jawa Tengah 50133

6

Makassar

BCA KCU Panakkukang Lt. 3

Kantor Fungsional Kredit Konsumer Makassar

Jl. Boulevard F5 No.5, Kel. Masale, Kec. Panakkukang, Kota Makassar, Sulawesi Selatan 90231

7

Malang

BCA KCU Borobudur Lt. 5

Kantor Fungsional Kredit Konsumer Malang

Jl. Terusan Borobudur No. 1, Kota Malang, Jawa Timur 65125

8

Medan

Gedung BCA I Lt. 4

Kantor Fungsional Kredit Konsumer Medan

Jl. P.Diponegoro No. 15, Medan Petisah Tengah, Medan, Sumatera Utara 20112

KPR BCA Services Application Form

Nama Formulir
Renovation Permit Application Check
Rental Permit Application Check
KPR BCA DBSM (Diskon Bunga Saldo Mengendap) Form Check
BCA Loan Account Authorization Form Check
Change of Installment Date Form Check

List of Insurance Providers


INSURANCE PROVIDERS

LIFE INSURANCE PROVIDERS

LOSS INSURANCE PROVIDERS

PT. ASURANSI SIMAS JIWA

(rebranding from Megalife Insurance)

PT. ASURANSI CENTRAL ASIA (ACA)

PT. ASURANSI CIGNA

PT. ASURANSI WAHANA TATA (ASWATA)

PT. AIA FINANCIAL

PT. CHUBB GENERAL INSURANCE

(Changes from Jaya Proteksi Insurance)

PT. MSIG Life Insurance Indonesia

(rebranding from Sinarmas MSIG Insurance)

PT. ASURANSI KRESNA MITRA

(name change from Maparya Partner Insurance)

PT ASURANSI CENTRAL ASIA RAYA (CAR)

PT. ASURANSI UMUM BCA / BCA INSURANCE 

(name change from Central Santosa Assurance)

PT. PANIN DAI-ICHI LIFE

PT. ASURANSI CAKRAWALA PROTEKSI

PT. ASURANSI JIWA BCA (BCA LIFE)

PT. ASURANSI BINTANG

PT. ASURANSI CIPUTRA INDONESIA

PT. ASURANSI SINARMAS

PT. AVRIST ASSURANCE

PT. ASURANSI RAKSA PRATIKARA

PT ASURANSI MSIG INDONESIA

LIFE INSURANCE

NO INSURANCE PROVIDERS PHONE

E-MAIL

1 PT. Asuransi Simas Jiwa   Underwriting.bca@simasjiwa.co.id
bancassurance2@simasjiwa.co.id
2 PT. AIA Financial (021) 5421 8888 ID.Client.Service@aia.com
3 PT. MSIG Life Insurance Indonesia   MRI.bcajkt@msiglife.co.id
4 PT. Asuransi Central Asia Raya (CAR) (021) 633 8512 Group.KPR@car.co.id
5 PT. Panin Dai-Ichi Life (021) 2556 6888 support.creditlife@panindai-ichilife.co.id
6 PT. Asuransi Jiwa BCA (BCA Life) (021) 2188 8000 mkt_credit@bcalife.co.id
7 PT. Asuransi Ciputra Indonesia (021) 2988 9990 NBUW@ciputralife.com
8 PT. Avrist Assurance

 

salescl@avrist.com
creditlife.NB@avrist.com
creditlife.claim@avrist.com

FIRE INSURANCE

NO INSURANCE CARRIERS TELEPHONE

E-MAIL

1 PT. Asuransi Central Asia (ACA) (021) 632 505859 bca.ltm@aca.co.id
2 PT. Asuransi Umum BCA (AUB) (021) 2222 7619 kpr_pp@bcainsurance.co.id
marketing_b2b@bcainsurance.co.id
3 PT. Asuransi Cakrawala Proteksi (021) 397 16789 marketing.bca@cakrawalaproteksi.com
marketing.kpracp@cakrawalaproteksi.com
4 PT. Asuransi Sinarmas mkt01.group70@sinarmas.co.id
admin.mkt-group70@sinarmas.co.id
5 PT Asuransi Raksa Pratikara (021) 385 9007 marketing5@araksa.com
6 PT Asuransi MSIG Indonesia (021) 252 3110 bancassurance@id.msig-asia.com

Procedure for Acquiring Compensated Documents:

  • Contact Halo BCA to make an appointment to retrieve payoff documents. The documents can be collected 3 days (working days) after contact Halo BCA.
  • The debtor arrives as an appointment and must bring the identity card (E-KTP) & a receipt for the collateral.
  • The payoff documents must be collect by the debtor and cannot be authorized. 
  • To obtain the payoff documents, you can visit the BCA Mortgage Service Office listed below on working days, Monday through Friday, from 08:30 to 15:00 local time:
No Location Address

1

Jabodetabek

Due to the renovation of Wisma BCA Pondok Indah, the BCA KPR Service has been temporarily relocated to the:
Wisma BCA Pondok Indah Lt.4
Jl. Metro Pondok Indah No 10, RT3/RW.17, Pd. Pinang, Kec. Kby. Lama, Kota Jakarta Selatan, DKI Jakarta 12310

2

Surabaya

BCA KCU GALAXY Lt. 2
Kantor Kredit Konsumer Surabaya
Jl. Dr. Ir. H. Soekarno 37-39 Surabaya, Jawa Timur 60117

3

Bandung

BCA KCU Soekarno Hatta Lt. 4
Kantor Kredit Konsumer Bandung
Jl. Soekarno Hatta No. 240 Kota Bandung, Jawa Barat 40235

4

Bali

BCA KCU Kuta Lt. 3
Kantor Fungsional Kredit Konsumer Bali
Jl. Sunset Road No. 88 B, Kuta, Badung, Bali 80361

5

Semarang & Surakarta

Area Semarang:
BCA KCU SEMARANG
Kantor Fungsional Kredit Konsumer Semarang
Jl. Pemuda No.90-92, Kota Semarang, Jawa Tengah 50133

Area Surakarta:
BCA KCU SOLO SLAMET RIYADI Lt. 5
Jl. Slamet Riyadi No. 3-7 Solo, Kota Surakarta, Jawa Tengah 57112

6

Makassar

BCA KCU Panakkukang Lt. 3
Kantor Fungsional Kredit Konsumer Makassar
Jl. Boulevard F5 No.5, Kel. Masale, Kec. Panakkukang, Kota Makassar, Sulawesi Selatan 90231

7

Malang

BCA KCU Borobudur Lt. 6
Kantor Fungsional Kredit Konsumer Malang
Jl. Terusan Borobudur No. 1, Kota Malang, Jawa Timur 65125

8

Medan

Gedung BCA I Lt. 4
Kantor Fungsional Kredit Konsumer Medan
Jl. P.Diponegoro No. 15, Medan Petisah Tengah, Medan, Sumatera Utara 20112