BCA - BCA By Phone

Why BCA by Phone?

Convenient

Access banking information and transactions anytime anywhere via telephone

Instant

Go to the service needed directly without waiting to complete all instructions

Secure

Double security sistem using Personal Identification Number (PIN)

BCA by Phone

Banking information services and do non financial transactions over telephone call

Benefits

Important Information

BCA by Phone service are eligible for BCA Prioritas, Tapres, Giro, BCA Dollar, Tahapan Gold, and Tahapan customers with a Platinum Paspor Card
To register for the BCA by Phone service, simply come to the BCA branch office.
Effective as of October 8, 2025, transfer, payment, and purchase services via BCA by Phone will no longer be available.
For more information, please contact the nearest BCA branch office, Halo BCA at 1500888, or by e-mail at: halobca@bca.co.id.
If there is a system disruption at BCA or a telephone network issue, the BCA by Phone service cannot be accessed temporarily

BCA by Phone Access Number

Region	Access number
Jadetabek	1500 123
Bandung	022-86025100
Surabaya	031-29805323
Medan, Malang, Palembang, Solo, Semarang, Cirebon, Jambi *)	0804-1-999-123
Other Citiies *)	021-255-63123 *)

*) Or 1500 123 from mobile phone

Note:

Call charges for BCA by Phone Bisnis may vary depending on the region. The charges applied to customers when they call BCA by Phone Bisnis are as follows:

For the cities of Surabaya and Bandung, a local call rate of IDR250 per minute applies.
For cities other than Surabaya and Bandung, the following telephone rates apply:
- For the phone number 0804-XXXXXXX, the charge is IDR550 per minute.
- For the phone number 021-2556-XXXXXX, the standard Telkom operator rate applies, which is IDR350 per minute.